Our letter notice and billing service allows your company to redirect valuable resources to the actions that will grow your business instead of spending it with mundane tasks like mailing letters.
Our professional staff will handle all late notices and reminder letters so you can focus on your core competences and still provide excellent customer service to your association clients.
Letters are sent out on time, every time, without the need to seal envelopes or pay overtime.
To receive a customized proposal for your letter series service, we invite you to contact us to discuss your estimated letter quantity and frequency, so we can provide you with an accurate custom proposal. We look forward to hearing from you.
In the community association industry, it’s common for all staff members to wear many hats and handle many cross functional tasks. When it comes to handling phone calls from homeowners that just received a reminder letter, it's difficult to drop the task at hand and give your homeowner the attention and full details they need and expect.
That’s when our Customer Care agents becomes the perfect extension to your team. We handle all incoming billing inquiries and resolve each call with minimal time needed from your staff. Every call is recorded and all notes are documented directly into your system.
September 28, 2016
August 31, 2016