We Think Differently about collections
We are expert advisors.
We specialize in HOA and COA collections. Our in-house legal team and collection experts offers account management, debt recovery, guidance through the legal process and legal recommendations as needed.
Our primary goal throughout this process is to provide your association with the tools to make better, more informed decisions on recovering delinquent assessments while also educating the debtors on those accounts. We conduct an in-depth Asset & Risk Analysis that gives your association a comprehensive perspective on the available options.
with a step-by-step approach.
PRAGMATIC, YET FLEXIBLE
We know we won't find the exact same circumstances at the root of every delinquency, so why use a one-size-fits-all solution to recovering late assessments?
Our approach is pragmatic yet flexible—be proactive, steadfast and collaborative in the pursuit of a positive outcome.
Our philosophy is simple and effective…
We COMMUNICATE, EDUCATE AND ADVISE our Associations and their homeowners.
This approach allows our team of experts to provide a full suite of customized collection solutions and ensure they understand the collection process.
NO COST TO RECOVER
Results, YES. Costs to recover, NO. Associations will not incur any costs of supporting collection efforts. All associated costs will be passed on to the debtor.
Our agents develop a plan to resolve the delinquency, achieve compliance and bring an account back to a good standing status. We are available to answer questions, develop a strategy or advise on an existing account. Our 24 hour access portal will also provide current account status.
Our recovery agents respectfully reach out to your homeowners to introduce themselves and educate them on the recovery process. Many times, our person-to-person approach reaches homeowners BEFORE the fees have escalated to an unmanageable amount, making it easier to resolve their delinquency.
PROFESSIONAL RECOVERY AGENTS
Our highly-skilled, highly-motivated collection team is dedicated to a partnership focused on developing solutions for the association and the individual homeowner. You'll experience firsthand how an intensive, resolute approach and unparalleled customer service enable us to resolve delinquencies and restore fiscal stability.
Ultimately, our goal is your goal—regain control of delinquencies and strengthen your community.
An Associtations largest obstacles in the collection of delinquent assessments is simply securing accurate contact information for the homeowner. We utilize a variety of specialized, professional databases to identify current contact information, verify property ownership for each individual account, and identify additional assets, employment status and any pending litigation that may affect a legal process.
Customize a Recovery Plan
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